Waterdrop Inc. ("Waterdrop", the "Company" or "we") (NYSE: WDH), a leading technology platform dedicated to insurance and healthcare service with a positive social impact, recently announced that it officially launched its first digital employee "Waterdrop Assistant". "Waterdrop Assistant" is a human-like virtual employee that was developed based on Waterdrop's business processes and is powered by multiple technologies, including robotic process automation (RPA) and artificial intelligence (AI). "Waterdrop Assistant" can help the online insurance service team with numerous tasks, including data processing and analysis, online user management, and customer services, thus improving the response time, quality, and scope of the Company's customer service team. Mr. Mingxing Huang, Head of AI at Waterdrop, commented, "The introduction of digital employees is our latest exploration to continue promoting the digital transformation of the insurance industry, to reduce operating costs, and improve the efficiency of insurance services. Specifically in our case, 'Waterdrop Assistant' has helped shorten the response time, lower operating costs, and unleash the potential of our staff. Our analysis shows that since its launch, 'Waterdrop Assistant' has processed 86% of the user sessions with a 97% accuracy rate for intention recognition, helping free up 37% of the customer service manpower and effectively increase the policy renewal rate. Currently, 'Waterdrop Assistant' is responsible for highly repetitive and labor-intensive tasks, however, it has also undergone constant system iterations and architecture upgrades through ongoing machine learning. For example, in the fourth quarter of 2021, Waterdrop Assistant completed 20-plus system iterations and 3 architecture upgrades accumulatively. Our next goal is to enable'Waterdrop Assistant' to independently complete tasks for more complex and interactive scenarios and play a bigger role in the process of sales inquiry, underwriting review, risk control, and claim settlement."